Customer Service Representative-
Master Movers LLC Master Movers LLC Venice, FL Venice, FL Full-time Full-time From $18 an hour From $18 an hour 3 days ago 3 days ago 3 days ago Join our team at Master Movers as a Customer Service Representative and be part of a dynamic environment that values both exceptional service and personal wellness.
We're on the lookout for an enthusiastic and customer-oriented individual who understands the significance of health and fitness in their daily routine.
As a Customer Service Representative, your primary role will involve providing top-notch service to our customers, ensuring their needs are not just met but exceeded.
We're offering an exciting opportunity for someone who thrives in a fast-paced environment and possesses outstanding communication skills.
Punctuality and reliability are paramount in this role; we need someone who can be counted on to deliver consistently excellent service.
Your friendly voice and personality will be the first impression our customers encounter, making your role one of utmost importance at Master Movers.
Remember, you only get one chance to make a first impression, and we're counting on you to leave a lasting positive impact.
If you're passionate about customer service, prioritize health and fitness, and are ready to make a difference in the moving industry, we want to hear from you.
Join us at Master Movers, where exceptional service and personal wellness go hand in hand.
Duties:
- Manage large amounts of incoming phone calls and outbound calls - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customers through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents via our CRM.
-Follow communication procedures, guidelines, and policies -Take the extra mile to engage customers -Meet or exceed all company standard KPI's Requirements:
Proven sales and customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs Customer orientation and ability to adapt/respond to different types of characters Strong knowledge of computer systems and software Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively High school diploma or equivalent Benefits Bonus Incentives Growth opportunity and career path Outstanding company culture Paid Vacation Health, Dental, Vision, and Life Insurance 401K Match Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Ability to Commute:
Venice, FL 34285 (Preferred) Ability to Relocate:
Venice, FL 34285:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We're on the lookout for an enthusiastic and customer-oriented individual who understands the significance of health and fitness in their daily routine.
As a Customer Service Representative, your primary role will involve providing top-notch service to our customers, ensuring their needs are not just met but exceeded.
We're offering an exciting opportunity for someone who thrives in a fast-paced environment and possesses outstanding communication skills.
Punctuality and reliability are paramount in this role; we need someone who can be counted on to deliver consistently excellent service.
Your friendly voice and personality will be the first impression our customers encounter, making your role one of utmost importance at Master Movers.
Remember, you only get one chance to make a first impression, and we're counting on you to leave a lasting positive impact.
If you're passionate about customer service, prioritize health and fitness, and are ready to make a difference in the moving industry, we want to hear from you.
Join us at Master Movers, where exceptional service and personal wellness go hand in hand.
Duties:
- Manage large amounts of incoming phone calls and outbound calls - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customers through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents via our CRM.
-Follow communication procedures, guidelines, and policies -Take the extra mile to engage customers -Meet or exceed all company standard KPI's Requirements:
Proven sales and customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs Customer orientation and ability to adapt/respond to different types of characters Strong knowledge of computer systems and software Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively High school diploma or equivalent Benefits Bonus Incentives Growth opportunity and career path Outstanding company culture Paid Vacation Health, Dental, Vision, and Life Insurance 401K Match Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Ability to Commute:
Venice, FL 34285 (Preferred) Ability to Relocate:
Venice, FL 34285:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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