Client Relations Manager/Administrator ( Home Health Care)
Venice, FL Venice, FL Full-time Full-time $35 - $40 an hour $35 - $40 an hour Job Title:
Client Relations Manager/Administrator ( Home Health Care) Location :
Venice Job Type:
Full Time Salary:
$35.
00 per hour- $40.
00 per hour Are you passionate about providing exceptional care to individuals in need? Do you possess excellent communication and interpersonal skills? We are currently seeking a highly motivated and compassionate individual to join our team as a Home Health Care Client Relations Manager/Administrator in Sarasota, Florida.
Company Overview:
Matrix Home Care is a women owned and operated Home Care Agency.
We are dedicated to delivering the highest quality home health care services to our clients.
With a focus on personalized care and individual needs, we strive to improve the lives of those in our community.
As a leading provider of home health care, we offer a wide range of services to support our clients' well-being and independence.
Position Overview:
As a Client Relations Manager/Administrator, you will play a crucial role in building and maintaining strong relationships with our referral sources, physicians, clients and their families.
You will serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring their needs are met and expectations exceeded.
This role requires exceptional communication, problem-solving, and organizational skills.
Responsibilities:
Act as the main liaison between referral sources, physicians, clients, their families, and our home health care team.
Build and maintain positive relationships with clients, ensuring their satisfaction with our services.
Conduct initial assessments to understand clients' needs, preferences, and goals.
Work with Office Staff, Director of Nursing and Staffing Coordinator to assure excellent services are provided to our clients.
Collaborate with the care team to develop and implement personalized care plans.
Regularly communicate with clients and their families to address any questions or concerns.
Proactively identify opportunities to enhance client satisfaction and loyalty.
Coordinate with the scheduling department to ensure timely and appropriate care assignments.
Monitor and evaluate client feedback, implementing improvements when necessary.
Stay updated on industry trends and best practices to provide knowledgeable guidance to clients.
Participate in community outreach initiatives to promote our services and educate potential clients.
Requirements:
Associates degree or Bachelor's degree in Health Care or a related field.
Proven experience in client relations, customer service, or a similar role.
Familiarity with home health care services and regulations is a plus.
Excellent communication and interpersonal skills, with the ability to empathize and build rapport.
Strong problem-solving abilities, with a proactive and solution-oriented mindset.
Exceptional organizational skills and attention to detail.
Ability to work independently and collaborate effectively with a multidisciplinary team.
Proficiency in using computer systems and software for documentation and communication.
Benefits:
Cell Phone Allowance Competitive salary based on experience Comprehensive benefits package, including medical, and dental insurance Generous paid time off Supportive and collaborative work environment How to Apply:
If you are a compassionate individual with a strong commitment to client satisfaction, we would love to hear from you.
Please submit your resume, along with a cover letter detailing your relevant experience and why you are interested in joining our team, to email protected .
Please include Client Relations Manager/Administrator - Sarasota in the subject line of your email.
Job Type:
Full-time Pay:
$35.
00 - $40.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Schedule:
Day shift
Experience:
Home Care:
3 years (Required) Customer relationship management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Client Relations Manager/Administrator ( Home Health Care) Location :
Venice Job Type:
Full Time Salary:
$35.
00 per hour- $40.
00 per hour Are you passionate about providing exceptional care to individuals in need? Do you possess excellent communication and interpersonal skills? We are currently seeking a highly motivated and compassionate individual to join our team as a Home Health Care Client Relations Manager/Administrator in Sarasota, Florida.
Company Overview:
Matrix Home Care is a women owned and operated Home Care Agency.
We are dedicated to delivering the highest quality home health care services to our clients.
With a focus on personalized care and individual needs, we strive to improve the lives of those in our community.
As a leading provider of home health care, we offer a wide range of services to support our clients' well-being and independence.
Position Overview:
As a Client Relations Manager/Administrator, you will play a crucial role in building and maintaining strong relationships with our referral sources, physicians, clients and their families.
You will serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring their needs are met and expectations exceeded.
This role requires exceptional communication, problem-solving, and organizational skills.
Responsibilities:
Act as the main liaison between referral sources, physicians, clients, their families, and our home health care team.
Build and maintain positive relationships with clients, ensuring their satisfaction with our services.
Conduct initial assessments to understand clients' needs, preferences, and goals.
Work with Office Staff, Director of Nursing and Staffing Coordinator to assure excellent services are provided to our clients.
Collaborate with the care team to develop and implement personalized care plans.
Regularly communicate with clients and their families to address any questions or concerns.
Proactively identify opportunities to enhance client satisfaction and loyalty.
Coordinate with the scheduling department to ensure timely and appropriate care assignments.
Monitor and evaluate client feedback, implementing improvements when necessary.
Stay updated on industry trends and best practices to provide knowledgeable guidance to clients.
Participate in community outreach initiatives to promote our services and educate potential clients.
Requirements:
Associates degree or Bachelor's degree in Health Care or a related field.
Proven experience in client relations, customer service, or a similar role.
Familiarity with home health care services and regulations is a plus.
Excellent communication and interpersonal skills, with the ability to empathize and build rapport.
Strong problem-solving abilities, with a proactive and solution-oriented mindset.
Exceptional organizational skills and attention to detail.
Ability to work independently and collaborate effectively with a multidisciplinary team.
Proficiency in using computer systems and software for documentation and communication.
Benefits:
Cell Phone Allowance Competitive salary based on experience Comprehensive benefits package, including medical, and dental insurance Generous paid time off Supportive and collaborative work environment How to Apply:
If you are a compassionate individual with a strong commitment to client satisfaction, we would love to hear from you.
Please submit your resume, along with a cover letter detailing your relevant experience and why you are interested in joining our team, to email protected .
Please include Client Relations Manager/Administrator - Sarasota in the subject line of your email.
Job Type:
Full-time Pay:
$35.
00 - $40.
00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Schedule:
Day shift
Experience:
Home Care:
3 years (Required) Customer relationship management:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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